Your returns just became a profit center.
Outpost helps 3PLs inspect returns, document every item with photos, sync the results back to ShipHero, and automatically bill clients for the work they're already paying employees to do.
Works with ShipHero · Month to month · No per-seat pricing
Every 3PL absorbs the mess. Almost none of them bill for it.
Inspecting, grading, photographing, repacking. Real labor, every day, invoiced at zero.
Nothing is provable
Grading lives on a clipboard. Work you can't prove is work you can't bill.
Brands are in the dark
“What happened to my return?” takes twenty minutes to answer.
The money stays on the table
The labor disappears into storage and pick fees.
Pick what you found. The rules decide the rest.
Every reason routes to an outcome, a photo requirement and a bin, so you get the same answer whoever is at the table. Billable work gets logged as you go. Try it:
- Photos required
- None
- Goes to
- Restock to client shelf
- Billable services
- FoldBag item
Clean path. No evidence needed, so the associate isn't slowed down for nothing.
From the moment the box lands to the invoice you send.
One scan matches the package to its RMA and lists the expected items. No hunting through a spreadsheet.
Written at the bench, not in a boardroom.
We built Outpost inside our own 3PL, and it runs a live bench there every day on real volume. Every screen exists because someone standing at a returns table needed it.
So the flow assumes gloves and barcode guns, photo requirements are enforced rather than suggested, and we built billing in from day one instead of bolting it on once customers asked.
Straight answers.
Which WMS do you work with?
ShipHero, natively. Returns, products, inventory and order history all sync both ways. Mirakl marketplace returns work too. We build other WMS integrations on request.
How long does it take to get running?
It's self-serve. You connect ShipHero and pull in your clients in minutes, then set up your grading reasons, bins and rates yourself. Usually an afternoon, start to finish. No implementation project, no waiting on us.
Do my clients get access?
Yes. Each brand gets their own login that shows only their returns, with photos and outcomes. You control what they see.
What does it cost?
A monthly base plus usage. Month to month, no annual contract. No per-seat charge, so putting your whole floor team on it costs nothing extra. Early access starts with a free trial.
Who built this?
An operating 3PL. We run it on our own floor before anyone else gets it, which is why it's shaped like the job instead of like a database.
Bill for the returns work you already do.
Outpost captures the service charges you miss today and puts them on the invoice, guaranteed. Early access starts with a free trial, then it's month to month with no annual contract. Get on the list and we'll send your invite. You connect ShipHero and try it yourself, same afternoon.
Get on the wait list